The Haven

• Children must be always supervised and stay inside the rented areas. Children are not allowed to jump or play on stairs as it is a safety hazard.

• No children are allowed in video gaming area or allowed to use pool table or darts without approval from Special Events Manager ahead of time.

• Tables must be covered. Table clothes can be provided at an additional cost.

• All state and local fire and safety codes as well as OSHA regulations must be followed for your event.

• No smoking is permitted in the facility. Smoking is permitted in the parking lot area.

• Guide animals are welcome on-site. No other animals are allowed in the facility without approval.

• No tape/adhesives are to be used on seats, tables, or painted surfaces in/outside the facility without the approval of the Event Attendant or Special Events Manager. 

• No screws, nails, etc. are to be driven in any part of the facility. If something needs to be hung up, push pins are to be used.

• Banners, mirror balls, etc. desiring to be hung from the ceiling must have the approval of the Event Attendant or Special Events Manager.

• Smoke machines/hazers may be allowed with permission of the Special Events Manager.

• Open flames are not allowed in the facility.

• The DownTown staff must approve all deliveries of rented items for your event.

• All articles brought into the facility for your event must be removed at the close of the event.

• Rooms not stated as being rented by the contract are to be considered unavailable

• All items and large trash must be removed at the close of your event and placed in appropriate area.

• The contract event end time should be considered the point at which everyone has left the facility. Failure to comply with this regulation will result in additional charges of $300/hr.

• A production meeting may be required for all facility rentals that are to include outside vendors such as caterers, D.J’s, and such no later than one week prior to the event.

• The renter as listed on the contract will hold full responsibility of the event happenings unless someone else has been designated. All changes in time, setups, etc. will only be executed upon their request.

Downtown Usage Procedures

A signed contract and non-refundable deposit is required to secure the reception date. After verifying availability and speaking with the Event Manager you may put in your deposit via check, cash, or with the secure Venmo link.

Cancellations:

Cancellations must be made in writing to the Event Coordinator. The initial $100 booking fee is non-refundable regardless of when your event is cancelled. Cancellations made within 30 days of your event will forfeit the entire rental fee minus any additional services you booked.

Pay it forward!

From time to time we have decorations available for your use, graciously donated by former guests. Inquire if that interests you!

Groups wishing to donate decor for future guests are welcome to do so with the approval of the Event Attendant or Special Events Manager.

Alcohol Policies:

Complete beverage services are available at Downtown Pub.  Under Illinois State Law, Downtown Pub is the only authorized licensee able to sell and serve liquor, beer, and wine on the premises.  No alcoholic beverage of any kind may be brought into Downtown Pub by customers, patrons or guests.  In compliance with Illinois State Liquor Laws, no alcoholic beverages may be served or sold to any person under the age of 21 or after 2:00 a.m.

If guests do not comply a penalty of $500 will be added to your final bill.  Non compliance can affect our liquor license. 

Food Polices:

Licensed outside vendors may be used for food per health department requirements. A pre-determined time for setup and/or delivery of décor, food or equipment must be established seven days in advance of your event.  We ask that vendors with whom you contract are made aware that they must contact the Manager to review these details. A pre-determined time for setup and/or delivery of décor, food or equipment must be established seven days in advance of your event.  We ask that vendors with whom you contract are made aware that they must contact the Manager to review these details. 

Kitchen & Main Room Policies:

All decorations must be room by the end of your event unless otherwise agreed upon.  

Great news: we do all of the cleaning for you! You and your guests get to come, celebrate, then leave with a happy heart, while our attendants do the pickup.